Freight management for independent couriers
ParcelOps is a modern freight management system for South African independent courier companies. No legacy baggage, no desktop installs.
Why ParcelOps
Legacy software is holding SA couriers back
Outdated desktop software, manual Excel tracking, and fragmented tools cost your business time and money every day. ParcelOps is built around how SA courier businesses actually work, whether you run one hub or ten.
Built cloud-native
No servers to manage, no local installs. Access your entire operation from any device, anywhere.
South Africa first
POPIA compliant, PayFast payments, hosted in a South African data centre. Your data never leaves South Africa.
Multi-tenant by design
Each courier company gets their own isolated environment. Customers, drivers, and tariffs are always separate.
The ops screen
See it run
A real dispatch morning — drivers, routes and live parcel statuses on actual Johannesburg roads, exactly as your ops screen shows it.
“I saw courier businesses managing operations on WhatsApp, Excel, and desktop software that hadn't changed in a decade. The problems were obvious. So was what needed to be built.”
Founder, ParcelOps
Live and in production use with South African courier companies today.
The platform
Everything you need to run your courier business
From first collection to final delivery, including every invoice in between. Turn a card over to see what it fixes.
Create, scan and track every parcel from collection to POD. Full chain-of-custody, no black holes.
Every driver’s day drawn on real roads. The next stop is highlighted, the van is where it actually is.
Scan in, scan out, manifest between. Multi-hub operations without parcels going dark.
Set the rate card once. Invoices, statements and credit notes run themselves — PayFast included.
The day’s run on the driver’s phone — navigate, call, capture POD. Works when the signal doesn’t.
Proven-shortest routes on real South African roads. Less diesel, more stops per vehicle.
Customers see live tracking and get told at every stage — before they phone you.
Your brand, 24/7. Customers quote, book, pay and pull their own documents.
The same run, in the driver’s hand
The ParcelOps driver app shows the day on a map — every stop in driving order, the next one pinned with navigation and the customer’s number one tap away — and keeps working when the signal doesn’t.
- Next stop pinned: Navigate, Call, Deliver — one thumb, moving van
- Proof of delivery captured without signal sends itself later
- Phone is told when stops are added or the run is re-planned
Any Android or iPhone browser today · iPhone app coming soon
Ask your operation a question. Get the report’s answer.
“Which customers are we losing money on?” “How many deliveries missed SLA this week?” Type it the way you would ask your ops manager. ParcelOps runs the right report and answers with a chart, and it names the report it used every time.
- Only your own reports — the AI never computes a figure
- Every answer links to the report screen and period it used
- Included in every plan
See what your delivery routes are really costing you
Plan a real run through Johannesburg, Cape Town or Durban on actual South African roads — then watch the optimiser find the proven-shortest route and put a rand value on the diesel you’re burning.
Open the free route planner40%
less driving on a typical booking-order run
±R7,500
of diesel per vehicle per month, recovered
3 metros
Johannesburg, Cape Town and Durban, on real roads
Proven
solved to verified optimality — not a good guess
Getting started
Up and running in days, not months
No lengthy implementations. No consultants required.
Onboard your business
Set up your company, hubs, tariff rates, and invite your team in under an hour. No lengthy implementation needed.
Start processing
Create waybills, assign drivers, and manage collections from day one. Drivers get the run on their phones in the ParcelOps driver app, stop by stop, on a map.
Grow with confidence
Add customers, expand hubs, and let ParcelOps handle the billing, tracking, and reporting as you scale.
Get started
Ready to modernise your courier operation?
Join courier companies across South Africa who have moved away from legacy software. Start your free trial today. No credit card required.