Ask your operation a question. Get the report’s answer.
“Which customers are we losing money on?” “How many deliveries missed SLA this week?” Type it the way you would ask your ops manager. ParcelOps runs the right report, answers in plain language with a chart, and tells you exactly which report it used.
Ask ParcelOps
Questions about your own deliveries, customers, drivers, SLA and money — answered from your reports.
Try one of these
Every number comes from a report in this workspace, for the period stated. Nothing is estimated.
Brightline Retail is your thinnest margin this quarter: 44.0% (R2 951 on R6 703 of revenue), followed by Karoo Wines & Spirits at 51.0%.
• Overall margin is 49.2% — R25 811 on R52 428 across 125 consignments.
• Mzansi Auto Parts is your strongest at 71.4%.
• 28 consignments (R16 311) are not costed yet, so their margin is unknown, not zero.
Source: Margin Report (7 Jul 2026 to 5 Sep 2026)
Margin by customer (%), thinnest first
How this was answered
One report tool ran under your permissions. The chart is drawn from its rows; the model only chose the tool and wrote the words.
Answers are drawn only from this workspace’s reports and are scoped to your permissions.
The answer above is the real Margin Report of a demo workspace for 7 Jul to 5 Sep 2026. Nothing in it is invented.
How it works
Built so you can trust the number
A courier business runs on its figures. One wrong revenue number in front of a customer costs more than the tool saves, so this one is built to make a wrong figure impossible.
Grounded, not guessed
The AI can only run your reports. The code computes every number; the AI chooses the report and writes the words. A wrong figure is not possible because no figure is generated.
Shows its source
Every answer ends with the report screen and period it used, and links to it. Check the number in one click before you act on it.
Charts from the data
Charts are drawn from the report's rows, never from the answer text, so what you see is what the report holds.
Your permissions, your workspace
Questions run as you, inside your company's workspace. Reports you cannot open, it cannot open either.
In practice
The questions you would ask your ops manager on a Monday
Behind each one is a report the platform already computes: margin, transit times against SLA, returns and failed deliveries, driver deliveries, volume trends, surcharges, outstanding invoices, sales by rep, staff productivity. Ask a follow-up and it keeps the thread.
A Monday-morning digest can also arrive by email: the three or four numbers worth a look before the week starts, each linking to its report.
Questions
Questions about Ask ParcelOps
Where do the numbers come from?+
From the same reports you already have in ParcelOps: the Margin Report, Transit Times, Returns, Sales, Productivity, Surcharges, your invoices and your waybills. The AI picks which report to run and writes the explanation; the report produces every figure. It never estimates, never fills a gap with a guess, and every answer names the report and period it used.
Can it see other companies' data?+
No. Each question runs inside your workspace under the permissions of the person asking, exactly like opening the report screen yourself. Someone without access to reports cannot ask, and nothing from one courier company is ever visible to another.
What kind of questions work?+
Anything the reports can answer: how did we do last month, who are my top customers, which customers are we losing money on, how many deliveries missed SLA this week and for whom, why are deliveries failing, which driver delivered the most, is volume growing, how much fuel surcharge did we bill, who owes us money and how overdue is it. Ask a follow-up and it keeps the context.
Does it make decisions or change anything?+
No. It reads and explains. It does not re-rate waybills, send emails, change routes or touch invoices, and it does not give financial or tax advice. Actions stay with your team.
Is it included in the price?+
Yes. Ask ParcelOps is part of the platform for every workspace, with a fair-use daily allowance per company. There is no per-question charge.
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